What is self-exclusion and how do I apply for it?

Self-exclusion is a voluntary agreement between you and wk71 to restrict your access to the platform for a defined period — from 6 months up to permanent closure. To apply, email our support team at support@wk71.ws with your request. We process all self-exclusion requests within 24 hours and send a confirmation email once your account has been restricted.

Responsible Gaming at wk71

We are committed to a safe, fair, and transparent gaming environment for all adult players in Bangladesh. Your well-being always comes first.

21+ Only — Adults Only Platform

Our Commitment to Responsible Gaming

At wk71, we believe that gaming should be a source of entertainment, not a financial burden or a cause of personal distress. Our responsible gaming framework is built on the principle that every player on our platform deserves a safe and controlled experience, whether they enjoy cricket betting, slots, or live casino games.

Problem gambling is a recognised condition that can affect anyone, regardless of age, income, or background. Our platform is designed only for adults who are 21 years of age or older. We actively maintain tools that empower players to set their own limits, take breaks, or fully exclude themselves from gaming if they feel the need.

wk71 is proud to serve the gaming community across Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and all other major cities in Bangladesh. We are deeply aware of the social responsibilities that come with operating an online gaming platform, and we take those responsibilities seriously every single day.

Tools We Provide to Protect You

Deposit Limits

Set daily, weekly, or monthly deposit caps to stay within your budget.

Session Time Limits

Control how long you play per session so gaming never overruns your day.

Self-Exclusion

Request a temporary or permanent account suspension if you need a full break from gaming.

Account Security Lock

Lock your account instantly at any time via our support team if you feel at risk.

Activity Statements

Review your full betting and deposit history to track your spending patterns clearly.

24/7 Support

Our support team is available around the clock to help with any responsible gaming concern.

Warning Signs of Problem Gambling

If you notice any of the following signs in yourself or someone you know, it may be time to seek help or use our self-exclusion tools.

Spending more money on gaming than you originally planned or can afford.
Chasing losses by placing larger or more frequent bets to recover what was lost.
Neglecting work, family, or personal responsibilities because of gaming sessions.
Feeling anxious, irritable, or restless when not able to play.
Borrowing money or selling personal items to fund gaming activity.
Concealing the amount of time or money spent gaming from friends or family.

How to Use Our Responsible Gaming Tools

Step 1 — Log In to Your Account

Access your wk71 account and navigate to the Account Settings or Responsible Gaming section in your profile dashboard.

Step 2 — Set Your Deposit Limit

Choose a daily, weekly, or monthly deposit cap in BDT that aligns with your entertainment budget. Limits take effect immediately and can only be lowered instantly or increased after a cooling-off period.

Step 3 — Enable Session Time Reminders

Turn on session duration alerts so you receive a notification after your chosen playtime. This helps you stay aware of how long you have been gaming without interrupting the experience.

Step 4 — Request a Time-Out

If you feel you need a short break, request a time-out of 24 hours, 7 days, or 30 days. During the time-out, your account will be restricted from all wagering activity.

Step 5 — Apply for Self-Exclusion

For a longer-term solution, submit a self-exclusion request to our support team via email. Self-exclusion periods range from 6 months to permanent closure. We process all requests within 24 hours and confirm by email.

Playing Smart: Tips for Enjoyable Gaming

Responsible gaming is not about limiting fun — it is about making sure that every session you spend on wk71 remains enjoyable and stress-free. Before you start playing, decide on a budget that you are comfortable losing entirely. Think of it as the cost of entertainment, the same way you would budget for a cinema ticket or a meal out with friends in Dhaka. Once that budget is used, end the session. Do not attempt to win it back.

Keep gaming in balance with your other daily activities. Set a regular playtime limit — for example, no more than one hour per day — and stick to it even when you are on a winning streak. Winning streaks end eventually, and chasing them beyond your planned session is one of the most common paths into problem gambling territory. Track your wins and losses honestly, and never see gaming as a substitute income source.

Protecting Minors and Vulnerable Players

wk71 operates strictly as an adults-only platform. All users must be 21 years of age or older to register or participate in any gaming activity on this site. During the account registration and KYC (Know Your Customer) verification process, we verify the age and identity of every player. Any account found to belong to a minor will be closed immediately, and any funds held will be returned to the verified payment source after due process.

If you share a device with family members — particularly younger siblings or children — we strongly encourage you to use device-level parental controls and to keep your wk71 account credentials strictly private. If you believe that a minor has accessed your account, contact our support team immediately so we can investigate and take appropriate protective action without delay.

Staying Informed: Understanding the Odds

Every game on the wk71 platform — from cricket betting to online slots and live casino — is governed by a Random Number Generator (RNG) or live dealer mechanics that are designed for fairness. Understanding that the house always holds a statistical edge over time is an important part of being a responsible player. No strategy, system, or pattern can reliably overcome the house edge in the long run. Play for the excitement, not the expectation of profit.

Review the rules and RTP (Return to Player) information for each game before you start playing. This information helps you make informed choices and set realistic expectations. Slots and crash games carry higher volatility than table games like baccarat or roulette, which means your bankroll can fluctuate significantly in a short period. Understanding volatility helps you choose games that suit your budget and playstyle.

Need Help? Contact Our Support Team

If you feel that gambling is negatively impacting your life or the life of someone close to you, please reach out to us without hesitation. Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).

You can also write to us by email. We treat all responsible gaming inquiries with strict confidentiality and respond within 24 hours. There is no shame in asking for help — taking that step is a sign of strength.

[email protected]

Frequently Asked Questions

wk71 is strictly for adults aged 21 and above. All players must complete identity verification (KYC) before depositing or withdrawing funds. Players under 21 years of age are not permitted to register or play under any circumstances.

Log in to your account and go to the Responsible Gaming section under Account Settings. From there you can set a daily, weekly, or monthly deposit limit in BDT. Limits are applied immediately. To increase a limit, a mandatory cooling-off period applies to protect you from impulsive decisions.

Self-exclusion is a voluntary agreement between you and wk71 to restrict your access to the platform for a defined period — from 6 months up to permanent closure. To apply, email our support team at [email protected] with your request. We process all self-exclusion requests within 24 hours and send a confirmation email once your account has been restricted.

Accounts under a temporary self-exclusion can be reviewed for reinstatement only after the full exclusion period has elapsed and only upon a written request to our support team. Permanent self-exclusion cannot be reversed. We may ask you to confirm your decision and provide a short cooling-off period before restoring any temporary exclusion account, in order to protect your best interests.

Play Responsibly — Explore wk71

Enjoy cricket betting, slots, live casino, and more — all within your own safe limits. Visit our FAQ for more guidance or head to wk71 Casino to get started.

Visit wk71 Casino Read Our FAQ