wk71 Privacy Policy

1. Introduction

Welcome to wk71, Bangladesh's trusted online gaming platform. At wk71, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and protect the personal information you provide when you access or use the wk71 website and related services.

By registering an account or using any service on wk71, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. This policy applies to all users of the wk71 platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and every other city across Bangladesh. wk71 is intended for adults aged 21 and above only.

2. Information We Collect

To provide you with a safe, compliant, and personalised gaming experience, wk71 collects the following categories of personal data:

• Identity information: full name, date of birth, national ID or passport number (required for KYC verification).
• Contact details: email address, mobile phone number, and residential address in Bangladesh.
• Financial information: payment method details such as bKash, Nagad, Rocket, or Upay mobile wallet numbers and transaction identifiers (we do not store full card numbers or PINs).
• Technical data: IP address, device type, browser version, operating system, and session logs collected automatically when you visit wk71.
• Usage and gaming data: game history, betting records, deposit and withdrawal history, bonus usage, and preferences within the platform.

3. How We Use Your Information

wk71 uses the personal data we collect for the following lawful purposes. We apply data minimisation principles and process only what is necessary for each purpose:

• Account creation, identity verification (KYC), and ongoing account management.
• Processing deposits and withdrawals securely via bKash, Nagad, Rocket, Upay, and other supported payment channels.
• Providing customer support, responding to queries, and resolving disputes.
• Fraud prevention, responsible gaming monitoring, and compliance with applicable laws.

4. Cookies and Tracking Technologies

wk71 uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device that help us remember your preferences and keep your session active while you use the platform.

You can manage or disable cookies through your browser settings at any time. However, please note that disabling certain cookies may affect the functionality of wk71 and limit your ability to access some features. We do not use cookies to identify you across third-party websites.

5. Sharing of Information

wk71 does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data only in the following strictly controlled circumstances:

• With trusted payment processors (bKash, Nagad, Rocket, Upay) solely to complete financial transactions you have authorised.
• With identity and KYC verification service providers for the purpose of confirming your identity and age.
• When required by applicable law, court order, or lawful request from a competent governmental authority in Bangladesh.

6. Data Security

wk71 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our servers is protected using SSL encryption. Our systems undergo regular security reviews, and access to user data is strictly limited to authorised personnel on a need-to-know basis. While we take every reasonable precaution, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal information, we will notify you promptly in accordance with applicable requirements.

7. Data Retention

We retain your personal data for as long as your account remains active and as required to fulfil the purposes described in this Privacy Policy. Specifically:

• Account and identity data is retained for the duration of your account plus a minimum post-closure retention period as required for compliance.
• Transaction records may be retained for a longer period to satisfy financial record-keeping obligations.
• Where you request deletion of your data and there is no overriding legal obligation, we will delete or anonymise your personal data within a reasonable time.
• Marketing data (where you have opted in) is retained until you withdraw your consent.

8. Your Rights and Choices

As a user of wk71, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

You have the right to access a copy of your personal data held by wk71; to request correction of inaccurate information; to request erasure of your data where there is no legitimate basis for retaining it; to withdraw consent for marketing communications at any time; and to raise a complaint if you believe your privacy rights have been infringed. We aim to respond to all verified requests within a reasonable timeframe.

9. Children and Minors

wk71 is strictly intended for users aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at [email protected]. Upon verification, we will promptly delete that information from our records. Our platform employs age verification measures during the registration process to prevent underage access.

10. Links to Third-Party Services

To process payments, wk71 integrates with third-party payment service providers. When you use a payment method such as bKash, Nagad, or Rocket, you are also subject to those providers' privacy policies and terms. We recommend reviewing their policies before completing a transaction. The relevant third-party services include:

• bKash — mobile financial service by BRAC Bank Limited.
• Nagad — digital financial service operated by Bangladesh Post Office.
• Rocket — mobile banking service provided by Dutch-Bangla Bank Limited.

11. Changes to This Privacy Policy

wk71 reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an on-platform notification. Your continued use of wk71 following the posting of changes constitutes your acceptance of the updated Privacy Policy.

We encourage all wk71 users in Bangladesh to review this policy periodically to stay informed about how we are protecting your personal information and what rights you have.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please do not hesitate to reach our data protection team. You can contact us by email at [email protected]. Our support team is available to assist you and will aim to respond to all privacy-related inquiries within a reasonable period. We are committed to handling your concerns with professionalism and transparency.